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Doesn't Uber want new riders? - Can't add credit card

Discussion in 'Uber Riders Forum' started by Pollyanna, Jan 27, 2018.

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  1. Pollyanna

    Pollyanna
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    Country:
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    I signed up for Uber but I've never been able to take a ride because I can't add any credit card to my payment profile. I use m.uber.com because I need to use my PC - not a smartphone - to access the service. When I go to Payment > Payment Options > Add Payment Method > Credit or Debit Card - all the fields remain grayed-out and I cannot enter any information.

    Thanks in advance for any help.
     
  2. Addlepated

    Addlepated
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    I am in the UK. I downloaded the Uber app today to my iPhone and am unable to add my payment details. All I get is a blank screen. There is no help on the website and my account online tells me to add payment details via the app. Don't they want new customers?
     
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