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I try to sign up to drive for Lyft, get an email: "we are considering rejecting your application"

Discussion in 'Lyft Drivers Forum' started by Catperson86, Dec 29, 2017.

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  1. Catperson86

    Catperson86
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    They think my license is expired when it is not? I'm not sure what's up. I have a current and valid New Jersey drivers license---I also had an old expired Texas license.

    So I am going through the process of signing up for Lyft, and right as I am uploading photos of my license and insurance documents, I suddenly get a screen that says:

    "Thanks for taking time to complete the Lyft driver application process. Unfortunately, after a final review of your profile, we’ve decided not to move forward with an invitation to join our driver community.

    On behalf of everyone at Lyft, thanks again for your time and understanding. We hope to see you again soon as one of our passengers!"

    Minutes later I find an email saying:

    "Based in whole or in part upon information contained in the driving history report report, we are considering rejecting your application to be a driver on the Lyft platform. If we decide to reject your application, you will receive additional information in a separate email."

    I can't figure out what is wrong so I look in the PDF they sent me with the 'driving history report' and the only thing it says that seems out of place is that it says that my license is expired. But this is my old license from Texas that expired in April 2017. I have a current license in New Jersey that I just got this summer and it's all up to date and peachy. I'm fairly certain I have nothing bad on my record, and nothing negative is reflected in their report---other than that it says my license (from Texas) is expired.

    What gives? I was planning on applying for Uber as soon as I finished uploading the files for Lyft, and now I'm worried that that I'll do something wrong and create another error---or worse that simply having an expired license from Texas is somehow disqualifying from being a ride-share driver? This would really suck, as I was kinda counting on driving for Uber et al.

    Who should I contact? What should I do?

    Any help would be greatly appreciated, thanks for reading my stressed-out rant.
     
    #1 Catperson86, Dec 29, 2017
    Last edited: Dec 30, 2017
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