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Problems updating payment method

Discussion in 'Uber Riders Forum' started by Daniel Pitts, Jan 13, 2018.

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  1. Daniel Pitts

    Daniel Pitts
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    Maybe this is me being dumb but I can't seem to update my payment method on the app.

    I only have one payment method - my visa debit card. I recently got a new card so today tried to update the card details on uber. It won't let me change the long card number so I can't edit it. I tried deleting it but it won't let me as it's my only payment method. I can't add a new card because it says I already have a payment method using this account. Now I'm stuck in a loop. I can't edit, delete or add a new payment.

    This is so utterly frustrating. Does anyone know how to fix this?
     
  2. Kyle Turner

    Kyle Turner
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    All I get from Uber (no)Support is the ridiculous canned response they post on the very poorly designed website. They are laughable when it comes to support.
     
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