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Student Research about Uber/Lyft System - Human Centered

Discussion in 'Uber Riders Forum' started by Diogo Galvao, Jun 22, 2015.

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  1. Diogo Galvao

    Diogo Galvao
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    Jun 22, 2015
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    Hello everyone,

    I am a Brazilian undergraduate student in Chicago and I am working on this project about the Uber/Lyft System. This is a student research project running at the IIT’s Institute of Design. The goal is to identify the core values behind the app based on demand service, from the driver’s perspective. This understanding will assist in picturing the future of the Uber/Lyft system. We would like to know and learn about the motivations and inspirations of people in this field of work. How do they ideate your carrier in a few years? How and where they provide services and who are their customers?

    I am looking for the needs that the drivers/passengers have on this fields. Feel free to share whatever you want, experiences, concerns etc.

    Thank you for your attention.
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