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Why can't uber provide a valid invoice?

Discussion in 'Uber Riders Forum' started by jpdio, Oct 23, 2015.

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  1. jpdio

    jpdio
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    I was riding uber (black) for business reasons some time ago. All I got is the standard receipt without any tax information. To correctly declare my expanses it has to contain tax info.

    I have clicked the request invoice button 100x and also clicked "contact customer care" all they do is to resend the receipt. And still they show this message:
    Request Invoice
    We are still working on generating an invoice for this trip. Please check again later. If you still require support regarding invoices please press the button below to have a support ticket automatically created. We will then contact you as soon as possible.

    One customer care agent told me that they don't give an invoice because the driver is below the minimum revenue needed to declare VAT. But still then the invoice has to state "no VAT included" to be valid.

    What can I do? It's Uber Zürich
     
  2. Milady de Winter

    Milady de Winter
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    Um short of suggesting you take a legitimate taxi, or limo service next time, i dont know what to suggest.
     
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  3. Milady de Winter

    Milady de Winter
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    You would be able to get a tax reciept from either of those services im sure.
     
  4. jpdio

    jpdio
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    Another response from Uber on the created ticket:

    _____________________________________
    Hi there,
    Happy to help!
    If you do not have the option to to "Download Invoice" when you go to https://riders.uber.com this then means the driver is not obliged to have a VAT Nr.
    This is the case when:
    1) uberX/UberBLACK: When the driver generates less profit than the minimum required per year to get a VAT Nr., in which case it is not available on your receipt.
    2) uberPOP: Drivers are not professionals (non-commercial drivers).
    Let me know if I can assist you further.
    Aria
    __________________________________
    They are so helpful - Even if a company in Switzerland has no tax number, the invoice has to tell if VAT is included or (in this case) is not included. Therefor they simply don't follow the law.

    I really like the uber idea - but here they really suck...

    //JP
     
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  5. UberRidiculous

    UberRidiculous
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    There seems to be a lot of consensus on your thought there, great idea, poor management.
     
  6. Milady de Winter

    Milady de Winter
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    Actually uber pretty much suck everywhere. Just my opinion of course.
     
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  7. Lidman

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    I adore your opinion.
     
  8. Milady de Winter

    Milady de Winter
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    Oh Liddy, (blushes)
     
  9. Lidman

    Lidman
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    As far as the invoice is concerned, I would considered the thing that gives the breakdown of the fare amount (which portions go to whom) the safety fee, and other things they list on there.
     
  10. Tabrez Hamid

    Tabrez Hamid
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    Hello All, What i have here below is a great way to generate invoices for your business. And it is cheap to begin with and when you register you get a promo code which is valid for a day. That promo code helps take 80% off of the bill. And more importantly you get the first six months free, The Ultimate Package will be provided to you on your signup. Its a very easy to use app which decreases your workload and helps you relax. Signup to get an edge for your business I would suggest you go for it!

    (http://www.billiving.com/signup?code=FRM002)
     
  11. Calvin Frit

    Calvin Frit
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    You can actually use the app and save the payment made though it is not an actual invoice
     
  12. Cathel

    Cathel
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    I paid, I want a proper receipt. Nothing special!
    I paid Uber, not the driver itself, so what is the problem? Why can't they issue a simple invoice? I used Uber for business purpose and I can't get my expenses back now. In their site support it says to contact them to get an invoice but then after several mail, they say they can't. You can't trust what they say.
    First and last time I use them!
     
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